Frequently Asked Questions
What is Sorta Fine Jewelry Co.?
Sorta Fine lives in the sweet spot between costume jewelry and traditional fine jewelry.
We focus on pieces that feel elevated, wear beautifully, and don’t require a major life event to justify buying them.
What materials do you use?
Materials vary by piece, but may include:
Gold vermeil
Sterling silver
Moissanite
Always check the individual product description for exact materials and specifications.
Is your jewelry solid gold?
Not unless a product listing specifically says so.
Most Sorta Fine pieces are designed to give you the look and feel of fine jewelry at a more attainable price point.
Do you use cubic zirconia?
No.
When we want serious sparkle without a diamond price tag, we use moissanite.
What is gold vermeil?
Gold vermeil is a layer of real gold over a sterling silver base.
It gives you the look of gold jewelry while keeping the price more accessible.
Will gold vermeil fade?
Like all plated jewelry, gold vermeil can naturally wear over time.
How quickly that happens depends on things like frequency of wear, skin chemistry, exposure to water and chemicals, and how the piece is cared for.
Can I shower or swim in my jewelry?
We recommend removing your jewelry before showering, swimming, exercising, or exposing it to chemicals.
A little care helps the finish last much longer.
How do I clean my jewelry?
Check our Jewelry Care page for full instructions.
For most pieces, gentle cleaning and proper storage are best.
Do you offer returns?
Return eligibility depends on the item and its condition.
Please review our Refund Policy for current return requirements and exclusions.
How long does shipping take?
Processing and shipping times may vary by item.
Estimated timing will be listed on the product page whenever applicable, and tracking will be provided once your order ships.
Can I cancel or change my order?
Contact us as soon as possible.
We’ll always try to help, but once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.
How do I contact you?
Use our Contact Us form and we’ll get back to you as soon as possible.
Is Sorta Fine the same as traditional fine jewelry?
No — and that’s intentional.
Sorta Fine is the in-between: better than costume jewelry, more attainable than traditional fine jewelry, and designed to actually be worn.